For people with disabilities

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We encourage passengers with disabilities or limited mobility to use the services of our company. Our vehicles are suited to your needs – they are equipped with special access ramps facilitating safe boarding and exiting of passengers in wheelchairs. Inside our railbuses there are designated places for the disabled passengers in wheelchairs. They allow the wheelchair to be fastened with a seat belt in order to prevent unwanted moving. Passenger train toilet facilities also conform with the required standards, which makes it possible for the disabled passengers to use them.

Due to the fact that not all railway stations en route are adjusted to the needs of the disabled, we suggest our company should be notified in advance (preferably 48 hours before the departure) about a fact of a person with disability planning to travel by train. The date, time and route of the travel by rail should be specified in order to make it possible for us to arrange the transport. Thanks to such a notification we will be ready to provide the disabled passenger with the highest quality services.

In order to notify our company of the foregoing, please call the Customer Service Center: +48 76 753 51 22.